Rugs On Time Return Policy

At RugsOnTime.ca we make all returns hassle-free. When you purchase your rug(s) with us, you have 30 days from the day you receive your rugs to live with them and decide whether or not they work for your designated rooms. If you wish to return your rug(s), you can do so by contacting us at +001 (803)-802-3965 or 1-877 888-8784 (24 hours a day, 7 days a week) to obtain an RMA # and instructions for your return. You can also email us at info@RugsOnTime.ca and we'll email you the instructions for your return. We offer a '30 Days Money Back Guarantee' so once your return is completed we will refund you 100% of your money and we do not charge any restocking fee.